CBB Water System, Inc. offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Now Accepting Credit Card Payments Online (Processing Fee Applies)
We accept credit card payments online for the convenience of our customers. Simply click the "Pay My Bill Now" button and you will be directed to our secure bill payment portal. Our online payments are processed by approved third party processor Paystar.
Paystar charges a processing fee that will be added to your amount due. CBB Water does not receive any of this processing fee. While not the most economical way to pay your water bill it is an option for those that want to pay online and don't mind paying the processing fee. Please note that the fee that Paystar charges applies to Debit Cards just the same as if you are using a Credit Card.
Please be aware that there are other companies that will process credit card payments to utilities on your behalf that are not affiliated or endorsed by CBB Water System, Inc. (Paystar is affiliated with CBB Water System, Inc.). Caution should be taken when using an unaffiliated credit card processor because there may be a delay in CBB Water System, Inc. receiving payments from unaffiliated processors which may cause your account to incur late fees or your water service to be disconnected.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Pay at CBB's Office in Benton
You may pay your bill in person at our office at 102 Bellevue Street, Suite 800, in the Town of Benton. Going north on Hwy 3 Bellevue Street is the 6th street past the courthouse. We are about 100 feet east of Hwy 3 right accross the street from the "Wedding Chapel".
We accept cash, check, or money orders. Ssince no money is kept in the office we do not have the ability to give change, so if you don't have the exact cash amount we can simply apply any overage to your account.
The office is open from 9 am till 2 pm Monday-Friday. There is a payment slot in the door frame for after hour payments.
Pay at First National Bank of Benton
You may pay your bill in person at the First National Bank of Benton during normal banking hours. The bank is located at the intersection of Sibley & 6th Street in Benton. Please bring your payment stub or have your account number handy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information. Please consult with your bank for more information; CBB Water is not able to make these arrangements for you.
We are unable to take payments by phone.